https://www.perceptionshospitality.com/douglasloudenperceptionshospitalitycom daily 0.75 2025-05-03 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/06bc0748-ea63-46db-81c3-a6ea98d99c13/GAS+Logo.jpg Partners Global Asset Solutions: globalassetsolutions.com At Global Asset Solution our hotel asset management services and solutions include providing the latest techniques in asset management and insight into current lodging-market and operational challenges. Our scope includes management contracts, managing the manager, benchmarking property performance, and the capital improvement decision. Selected Asset Management Clients - Four Seasons Bora Bora - Four Seasons Resort Langkawi - Four Seasons Resort Mauritius - Four Seasons Jakarta - Four Seasons George V - Four Seasons Riyadh, Saudi Arabia - Intercontinental de la Villa Rome - Amstel Intercontinental Amsterdam - Intercontinental Frankfurt - Carlton Intercontinental Canne - Fairmont Mount Kenya Safari Club - Fairmont Mara Safari Club, Kenya - Fairmont The Norfolk, Kenya - Fairmont Nile City, Cairo - Raffles Phnom Penh, Cambodia - Raffles Siem Reap, Cambodia - Mövenpick Resort & Spa Mauritius - Mövenpick Resort & Spa, Zanzibar - Mövenpick Resort El Quseir, Egypt - Mövenpick Beirut, Lebanon - Mövenpick Hotel Bur Dubai https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/06bc0748-ea63-46db-81c3-a6ea98d99c13/GAS+Logo.jpg Partners Global Asset Solutions: globalassetsolutions.com At Global Asset Solution our hotel asset management services and solutions include providing the latest techniques in asset management and insight into current lodging-market and operational challenges. Our scope includes management contracts, managing the manager, benchmarking property performance, and the capital improvement decision. Selected Asset Management Clients - Four Seasons Bora Bora - Four Seasons Resort Langkawi - Four Seasons Resort Mauritius - Four Seasons Jakarta - Four Seasons George V - Four Seasons Riyadh, Saudi Arabia - Intercontinental de la Villa Rome - Amstel Intercontinental Amsterdam - Intercontinental Frankfurt - Carlton Intercontinental Canne - Fairmont Mount Kenya Safari Club - Fairmont Mara Safari Club, Kenya - Fairmont The Norfolk, Kenya - Fairmont Nile City, Cairo - Raffles Phnom Penh, Cambodia - Raffles Siem Reap, Cambodia - Mövenpick Resort & Spa Mauritius - Mövenpick Resort & Spa, Zanzibar - Mövenpick Resort El Quseir, Egypt - Mövenpick Beirut, Lebanon - Mövenpick Hotel Bur Dubai https://www.perceptionshospitality.com/team daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1622985270521-P6UI3SKRNSJUUAGO7L2D/BW9A8075re%5B1%5D.jpg About - Douglas Louden Principal Douglas' professional experience has taken him from Europe to Australia and Asia. He started his hospitality career in London before joining Regent International in Australia and then moving to China with Shangri-La International. Following this, he became Resort Operations Manager for the Laguna Quays Resort in the Whitsundays, Queensland, which was the most extensive Integrated Resort development in Australasia. He returned to Asia in 1995, when he joined the Pan Pacific Hotel Bangkok, and as General Manager, led the hotel to be a market leader in the city. A progressive career with Pan Pacific Hotels & Resorts relocated him to Singapore as Corporate Director of Operations, responsible for 23 properties across Asia and North America. Douglas has also worked as Vice President of Operations with Hotel Properties Ltd (HPL). His role included developing the Hard Rock Hotels brand. In 2006, he was appointed General Manager of Hospitality for Hong Kong Resorts International (HKRI), owner and operator of the acclaimed Sukhothai Hotel in Bangkok, The Sentosa Resort in Singapore, and Discovery Bay, the largest private residential development in Hong Kong and Vietnam. As Principal at Perceptions Hospitality since 2009, he has provided services to Bed Management (Thailand); owners and operators of the Hotel de la Paix and Shinta Mani brands, and Apara Hotel Advisers; in this capacity, on behalf of owners, he has overseen hospitality assets throughout the Asia Pacific region, representing owner interests and overseeing a portfolio of properties managed by - Hyatt, Hilton, Marriott, Starwood, Intercontinental Rosewood and Accor. He holds a Bachelor of Science from the University of Waikato in New Zealand and is based in Hong Kong and Vietnam. Key areas of Expertise: Asset Management Operator Search Hotel Operations Project Management Cost Control Feasibility Studies Real Estate/Mixed-Use Development Recreation Club Operations Golf Operations Marina Operations Service/Quality Audits, Brand Review Operational Performance & Profit Improvement Risk Management Reviews Standard Operating Procedure Development Property/Hotel Interim Management Pre-Openings, Start-Ups Independent Expert https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/a79d634d-30dd-4fd4-ad22-6cad0c21de39/ATUL.png About - Atul Bhalla A qualified hotel professional with post-graduation in Hospitality from IHMCTAN, New Delhi and a Master’s from London University, he has experience spanning over 30 years with Indian & International hotel chains like the Taj Group, Scotts Holding Singapore and Carlson Hotels USA, besides other reputed organizations. He has also been an advisor for Dis-Investment in the Tourism sector for various State Governments. He has been involved in development, planning and management activities with prestigious international and domestic chains like Intercontinental, Radisson, Hyatt, Meridien, ITC Fortune Park, and Holiday Inn etc. as an Advisor/Consultant for their projects in the country. Atul Bhalla started his career with the Taj Group of Hotels in India as a management intern in 1989 and has worked with various reputed luxury hospitality chains, at middle and senior management cadres in Hotel Development, Operations and Management, before joining Carlson Hotels worldwide as a part of its Core Team, to establish its brand presence in India, right from its inception. After his last assignment as Chief Executive Officer & Executive Director on Board with a large Multinational Finance Conglomerate, he along with some of his professional friends & colleagues set up a Venture Capital Fund in 2018. The fund was focused on providing precious resources like knowledge capital, financial capital etc. to promising and innovative NON-IT startup ventures in India. The fund was extremely successful in its investment in this category and recently decided to explore investments in the lucrative Indian retail sector through its latest venture called ‘Vara India Investments LLP’. As one of the co-founders of the group, he has been given the responsibility to Spearhead the luxury R.E Development start-up focusing on wellness & healing leading to an enhanced lifestyle. He is also managing the amalgamation & assimilation of the various businesses and companies under one banner of Triphe’ Group. https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/3f4a84ed-05a6-408b-9bf2-bde24ce8ff6c/website-logo.fw_.png About https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/a79d634d-30dd-4fd4-ad22-6cad0c21de39/ATUL.png About - Atul Bhalla A qualified hotel professional with post-graduation in Hospitality from IHMCTAN, New Delhi and a Master’s from London University, he has experience spanning over 30 years with Indian & International hotel chains like the Taj Group, Scotts Holding Singapore and Carlson Hotels USA, besides other reputed organizations. He has also been an advisor for Dis-Investment in the Tourism sector for various State Governments. He has been involved in development, planning and management activities with prestigious international and domestic chains like Intercontinental, Radisson, Hyatt, Meridien, ITC Fortune Park, and Holiday Inn etc. as an Advisor/Consultant for their projects in the country. Atul Bhalla started his career with the Taj Group of Hotels in India as a management intern in 1989 and has worked with various reputed luxury hospitality chains, at middle and senior management cadres in Hotel Development, Operations and Management, before joining Carlson Hotels worldwide as a part of its Core Team, to establish its brand presence in India, right from its inception. After his last assignment as Chief Executive Officer & Executive Director on Board with a large Multinational Finance Conglomerate, he along with some of his professional friends & colleagues set up a Venture Capital Fund in 2018. The fund was focused on providing precious resources like knowledge capital, financial capital etc. to promising and innovative NON-IT startup ventures in India. The fund was extremely successful in its investment in this category and recently decided to explore investments in the lucrative Indian retail sector through its latest venture called ‘Vara India Investments LLP’. As one of the co-founders of the group, he has been given the responsibility to Spearhead the luxury R.E Development start-up focusing on wellness & healing leading to an enhanced lifestyle. He is also managing the amalgamation & assimilation of the various businesses and companies under one banner of Triphe’ Group. https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1622985270521-P6UI3SKRNSJUUAGO7L2D/BW9A8075re%5B1%5D.jpg About - Douglas Louden Principal Douglas' professional experience has taken him from Europe to Australia and Asia. He started his hospitality career in London before joining Regent International in Australia and then moving to China with Shangri-La International. Following this, he became Resort Operations Manager for the Laguna Quays Resort in the Whitsundays, Queensland, which was the most extensive Integrated Resort development in Australasia. He returned to Asia in 1995, when he joined the Pan Pacific Hotel Bangkok, and as General Manager, led the hotel to be a market leader in the city. A progressive career with Pan Pacific Hotels & Resorts relocated him to Singapore as Corporate Director of Operations, responsible for 23 properties across Asia and North America. Douglas has also worked as Vice President of Operations with Hotel Properties Ltd (HPL). His role included developing the Hard Rock Hotels brand. In 2006, he was appointed General Manager of Hospitality for Hong Kong Resorts International (HKRI), owner and operator of the acclaimed Sukhothai Hotel in Bangkok, The Sentosa Resort in Singapore, and Discovery Bay, the largest private residential development in Hong Kong and Vietnam. As Principal at Perceptions Hospitality since 2009, he has provided services to Bed Management (Thailand); owners and operators of the Hotel de la Paix and Shinta Mani brands, and Apara Hotel Advisers; in this capacity, on behalf of owners, he has overseen hospitality assets throughout the Asia Pacific region, representing owner interests and overseeing a portfolio of properties managed by - Hyatt, Hilton, Marriott, Starwood, Intercontinental Rosewood and Accor. He holds a Bachelor of Science from the University of Waikato in New Zealand and is based in Hong Kong and Vietnam. He is currently a Board Member of the Hotel Asset Managers Association for Asia Pacific. Key areas of Expertise: Asset Management Operator Search Branded Residence Pre-Opening and Design Development Hotel Operations Project Management Cost Control Feasibility Studies Real Estate/Mixed-Use Development Recreation Club Operations Golf Operations Marina Operations Service/Quality Audits, Brand Review Operational Performance & Profit Improvement Risk Management Reviews Standard Operating Procedure Development Property/Hotel Interim Management Pre-Openings, Start-Ups Independent Expert https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/3f4a84ed-05a6-408b-9bf2-bde24ce8ff6c/website-logo.fw_.png About https://www.perceptionshospitality.com/experience-1 daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/799d5240-293b-4fe4-adb3-0cd1ce0caffc/Map+2.png Experience Our experience in hospitality operations around the region enables us to conduct an objective examination of property/portfolio performance. We are able to ‘manage the manager’ to identify key areas of improvement and where appropriate change, which will protect the value of the asset and generate incremental cash flows. We are able to ensure that management is closely supervised and supported to optimize their performance. This experience allows us to efficiently examine asset performance and drill down to the key drivers. https://www.perceptionshospitality.com/sustainable-hospitality daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1527505215026-B5CW1G786GP5OVYXPXAP/DSC_0613.jpg Sustainable Hospitality https://www.perceptionshospitality.com/contact-us daily 0.75 2015-03-26 https://www.perceptionshospitality.com/case-studies daily 0.75 2025-05-05 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1500222677270-YWQ0QNEE29ON78V3EVGK/PHSR+Hotels+Mag+Cover.jpg Case Studies Case Study 1: Park Hyatt Siem Reap, Cambodia: Formerly, Hotel de la Paix Siem Reap, the property closed in July 2012 for an extension renovation , and reopened in as Park Hyatt Siem Reap, in August 2013.Scope of works included complete re-modeling of all guest rooms and upgrade of public areas. Since re-opening the property has been recognized globally: 2015 - Gold List, World's Best - Condé Nast Traveler 2014 - Top City Hotels in Asia (#9) - Travel + Leisure World’s Best Awards 2014 - Top Asia Hotel Opening in 2013 for Park Hyatt Siem Reap - Luxury Travel Advisor https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1428631008510-7RKL37HV3DXFRMTVRS61/3D+EGaming+Club3.jpg Case Studies Case Study 2: Monte-Carlo Saigon, Vietnam: Located in side Park Hyatt Saigon, the Monte-Carlo Saigon is an e-gaming facility which opened in February, 2015. The client required the opening of the casino to be completed in 45 days. This included recruitment and training of staff, procurement of operating equipment and supplies, placement of machines and co-ordination of contractors. The Monte-Carlo opened on time and under budget. https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1428631008510-7RKL37HV3DXFRMTVRS61/3D+EGaming+Club3.jpg https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1500222677270-YWQ0QNEE29ON78V3EVGK/PHSR+Hotels+Mag+Cover.jpg https://www.perceptionshospitality.com/competency daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1622950870782-E836UAONWWES2418IODK/image-asset.jpeg Expertise https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1622950870782-E836UAONWWES2418IODK/image-asset.jpeg Expertise Our commitment at Perceptions is to optimise The performance of a hospitality asset, both in terms of revenue enhancement and cost reduction. With a broad range of experience, we are able to drill down to core issues within an operation, and work to make the necessary changes to drive performance. We are committed to working with all stakeholders to deliver results. Our core process is defined as follows: define - work with the client to clearly define what are the perceived issues, and what are the desired outcomes? analyse - review of all data (internal and external) available to assess the current status of the property/project. control - implement controls/systems to achieve desired results. improve - seek to improve performance measure - ensure the correct metrics are in place to measure performance and track results achieved. https://www.perceptionshospitality.com/contact-form daily 0.75 2015-03-29 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/1500222846024-YJ3EK9DVXT7QAV5EGOW1/DSC_0590.JPG Contact https://www.perceptionshospitality.com/projects daily 0.75 2025-05-05 https://www.perceptionshospitality.com/new-page daily 0.75 2018-05-28 https://www.perceptionshospitality.com/new-page-1 daily 0.75 2023-06-01 https://www.perceptionshospitality.com/asset-management daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/5f0efbd8-5b0a-49ac-9d6b-a99d4ce49bf3/Perceptions+Hospitality+-+Fact+Sheet+%28Blank%29-1.jpg Asset Management - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/5f0efbd8-5b0a-49ac-9d6b-a99d4ce49bf3/Perceptions+Hospitality+-+Fact+Sheet+%28Blank%29-1.jpg Asset Management - The Asset Management Cycle https://www.perceptionshospitality.com/analytics daily 0.75 2025-05-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/c66f830c-2a13-4ac8-8d30-c4b4b5872bf3/Laptop.png https://www.perceptionshospitality.com/methodolgy daily 0.75 2023-06-04 https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/9cf21047-02be-4f2e-9e84-a89dc0dd0dbf/Perceptions+Hospitality+-+Fact+Sheet+%28Blank%29-2.jpg Methodolgy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/55129cede4b0e773eebaa245/9cf21047-02be-4f2e-9e84-a89dc0dd0dbf/Perceptions+Hospitality+-+Fact+Sheet+%28Blank%29-2.jpg Methodolgy - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.perceptionshospitality.com/perceptions-cover daily 0.75 2025-05-03 https://static1.squarespace.com/static/55129cede4b0e773eebaa245/t/6816054c87c7841ba7e81a74/1427338622983/ Perceptions https://www.perceptionshospitality.com/about daily 1.0 2025-05-04